The photo/image being uploaded must be a JPEG or PNG file and must be less than 5MB in size.
High resolution images (300dpi) produce the best results.
How to Add a Photo or Image
Click on the Images icon, then you can either drag and drop an image file into the upload area, or click the upload area - where it says Drag and Drop files here - to select the image file from your computer.
Once the file has been uploaded, click on the image to add it to the template. The image will be added to the current selected page (if the template contains multiple pages).
How to Position your Photo / Image in an Oval / Round / Square Area
Upload your image - as described above - then click on your image to add it to the template. It will be added to the template page you are working on.
Resize the image so the face will fit the circle/oval/square, by dragging any corner handle in or out.
Click on the arrow next to the Send Backward icon and select Send to Back.